Since its establishment in 1879 as the Japan's first non-life insurance company, Tokio Marine Group has been expanding its business globally from the domestic non-life insurance business to the life insurance business and the international insurance business. The international network continues to grow in more than 480 cities and 35 countries.

The presence of Tokio Marine Group in Indonesia as the combination of the holding company’s expertise and customized needs of Indonesia people for life insurance products and services through establishment of PT Tokio Marine Life Insurance Indonesia (TMLI) in 2012. Tokio Marine Life Insurance Indonesia provides a wide range of life insurance products such as unit-linked, traditional, and sharia products; including health products, wealth accumulation, retirement, and education which are marketed through agency as well as alternative distribution channels. Until October 2017, Tokio Marine Life Insurance Indonesia has a substantial network with 12 agency offices in 10 cities throughout Indonesia and will continue to expand in near future.

PT Tokio Marine Life Insurance Indonesia has been registered and monitored by Otoritas Jasa Keuangan (OJK). The agent who generated marketing has been registered and monitored by OJK or a life insurance association pointed by OJK. TMLI Business License refer to approval of Ministry of Finance Republik Indonesia No. KEP-597/KM.10/2012 issued on 29 October 2012.

GOOD CORPORATE GOVERNANCE

TMLI believes that the implementation of Good Corporate Governance (GCG) standard and values are the main requirements to achieve maximum business result that will be beneficial not only for TMLI but all stakeholders especially our customers. Therefore, TMLI committed to comply and implement the Good Corporate Governance according to the prevailing regulation. The summary of GCG implementation can be found here.

CUSTOMER SERVICE

Should you have any query and complaint related with our products and/or services, please submit your query and complaint to us. Further information regarding our procedure for handling customer complaints, please refer here.

Contact Us

Our Head Office

PT Tokio Marine Life Insurance Indonesia
International Financial Centre Tower 2, Level 33A 
Jl. Jenderal Sudirman Kav.22-23, Jakarta 12920


Tel. +62-21 2975 1800
Fax. +62-21 2975 1889
Email: customercare@tokiomarine-life.co.id