• Provide and supervise claims supports team in term of Receiving and Registrations; Payments Requisitions; Verification and Follow Up (diary management) or Files and Documents Management to facilitate smooth claims assessment function.
  • Supervise the processing are carried out by the team within desired target turnaround time of respective claims activities to ensure compliance to internal and regulatory guidelines.
  • Ensure claims customer services such as claims enquiries; receiving; etc are attended timely as and when required.
  • Collectively ensure proper and accurate retention or record of claims documentation are maintained.
  • To support other assignments by reporting line as and when needed.


  • Degree in relevant fields. Preferably insurance related certifications.
  • Minimum three (3) years’ of working experience in relevant job scope.
  • Experience in project or process improvement initiatives will be an added advantage.
  • Preferably claims processing skills, administrative and/or general insurance experience.
  • Possess effective leadership and team engagement skill.
  • Effective written and communication skills.

Position Details


November 23, 2016


Operations, Claims Operation


Claims Support


General Insurance


TMIM Head Office, Menara Dion, Jalan Sultan Ismail

How to Apply

Please submit a detailed resume, stating your expected and current salary and notice period required.

Write to us

Write to us

Human Resource Department 
29th Floor, Menara Dion
27 Jalan Sultan Ismail
50250 Kuala Lumpur

Email us

Email us

Human Resource Department