Responsibilities :

  • Continuously attend to walk in customers and agents as per agreed service level and maintain a high competitive standard of Customer Service expectations.
  • Ensure that all requests and enquiries are attended prudently and in accordance to all regulatory and corporate requirements.
  • Ensure consistency and quality in customer handling as a successful team’s service delivery.
  • Support inter department in identify and resolve service gaps for process improvement.
  • Undertake projects allocated by Management. 


Requirements :

  • A recognized Degree in Business or any other equivalent qualification.
  • At least 2 year(s) of working experiences in the related field is required for this position.
  • Possess effective communication skill and customer focus.
  • Able to critically analyze all situations and solve problems efficiently.

Position Details


June 20, 2016


Customer Service


Life Insurance


Menara Tokio Marine Life, 189 Jalan Tun Razak

How to Apply

Please submit a detailed resume, stating your expected and current salary and notice period required.

Write to us

Write to us

Human Resource Department 
12th Floor, Menara Tokio Marine Life
189 Jalan Tun Razak
50450 Kuala Lumpur

Email us

Email us

Human Resource Department