Get in Touch
Give us a call or send us an email. Our Customer Service Personnel are ready to answer your enquiries and provide assistance.
For Product Enquiries (Life):
For Claims Enquiries (Life):
For Complaints Enquiries (Life):
If you are not satisfied with the response or outcome of the Company’s complaint resolution, you may submit your complaint either to the Ombudsman for Financial Services or Bank Negara Malaysia (BNM).
Ombudsman for Financial Services
(Formerly known as Financial Mediation Bureau)
Level 14, Main Block, Menara Takaful Malaysia,
No. 4, Jalan Sultan Sulaiman,
50000 Kuala Lumpur
Tel : 03 - 2272 2811
Fax : 03 - 2272 1577
Email : email@example.com
Contact Centre (BNMTELELINK)
We, Tokio Marine Life Insurance Malaysia Bhd., call our customers via the corporate phone numbers published in our Website. Our corporate phone numbers will be displayed in the mobile phone of the customer who receives a call from us. We do not use handphone number to contact our customers. Should our customers have any doubt on the calls received, please call our Call Center @ 03-2059 6188 for clarification.