Medical, Hospitalization & Surgical Claims Process
Follow these simple steps to expedite filing of a Medical, Hospitalization & Surgical claim
-
Report Your Claim
1 -
Selection of submission
2 -
Simple steps to Complete submission
3 -
Receipt Acknowledgement
4 -
Submission Log
5
- Report your claims via e-Service. Please click on Login > Life Insurance eServices.
- Select e-Claims submission via e-claims menu.
- Select type of claim that you wish to submit (New Claim, Query reply or Appeal).
- Follow the simple steps to complete the e-claim submission.
- Upon successful e-Claims submission, Policy Owner will receive an e-Claims Receipt Acknowledgement in the form of screen message, SMS and email.
- Policy Owner will be directed to " Submission Log" to view the submission records with claim details.