Employee Benefits Claims Process

Follow these simple steps to expedite filing of a claim

Download Claim Form

Employee Benefits Claims Process

  • Download the relevant form

    1
  • Submit form and documents

    2
  • Evaluation of Claim

    3
  • Closure of Claim

    4


  • Download the relevant "Life Insurance" Claim Form from our claims centre
  • Submit the completed claim form together with all supporting document to us, or through your agent/broker
  • Once we have received all the required documents, we will process your claim and inform you of the outcome as soon as possible.
  • We will inform you about the claim outcome after evaluation has concluded.

Documents required for submission

Please refer to the first page of each claim form, which will state the required documents for each claim type


Important Notes

Once we received ALL the above required documents, we will process your claim and inform you of the outcome as soon as possible.

 

How to report

Please submit all claim documents:

(I) Through your servicing adviser; OR

(II) Personally to the below address:

Customer Service Section
20 McCallum Street
#07-01 Tokio Marine Centre
Singapore 069046