Work Injury Compensation Claims Process

Follow these simple steps to expedite filing of a Work Injury Compensation claim

Report a Claim

Work Injury Compensation Claims Process

 

 

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Work Injury Compensation Claims Process

 

 

This page does not contain a page image.

 
 

Work Injury Compensation Claims Process

  • Inform Employer

    1
  • Employer inform MOM & us

    2
  • Work with us

    3
  • Collect information

    4
  • Work with us

    5
  • Submit form and documents

    6


  • The injured employee is required to inform his employer of the accident as soon as practicable. Otherwise, compensation may not be payable unless it is a fatal accident.
  • The employer is required to report the accident to MOM and us within the stipulated time period.
  • If we appoint Adjusters or Surveyors, please work with them to assist in the investigations.
  • Take photos of the damaged property, if applicable
  • Do not dispose the damaged property, if applicable
  • If we appoint Adjusters or Surveyors, please work with them to assist in the investigations.
  • Complete the claim form and submit the required documents.

Documents Required for Submission

  1. A completed full set of Work Injury Compensation Accident Report form (original).
  2. Accident Report filed with MOM.
  3. Police report, if available.
  4. Medical certificates.
  5. Medical bills/receipts.
  6. CPF records for the past 12 months from date of accident.
  7. Date injured employee returned to work.
  8. Extend of injuries.
  9. NRIC/Work Permit/Passport (Copy)
  10. Salary Vouchers, 12 months from accident including salary paid during medical leave
  11. Relevant contracts to show relationship between insured and sub-contractor or main contractor if this is applicable. Please let us have copies of their workmen’s compensation policy and/or name of insurer.

When to report

Always report an accident to MOM and us within 10 days of the occurrence if:

  • the accident results in death of an employee
  • the accident results in any incapacity that renders the employee unfit for work for more than 3 consecutive days, or is admitted in a hospital for at least 24 hours for observation or treatment

How to report