Total & Permanent Disability Claims Process

Follow these simple steps to expedite filing of a Total & Permanent Disability Claim

Download Claim Form

Total & Permanent Disability Claims Process

  • Download the relevant form

    1
  • Submit form and documents

    2
  • Evaluation of Claim

    3
  • Closure of Claim

    4


  • Download the "Individual Total & Permanent Disability (TPD)" claim form from our claims centre
  • Submit the completed claim form together with all supporting document to us, or through your agent/broker
  • Once we have received all the required documents, we will process your claim and inform you of the outcome as soon as possible.
  • We will inform you about the claim outcome after evaluation has concluded.

Documents required for submission

  1. Claimant’s Statement
  2. Doctor’s Statement (medical fee to be borne by policyholder)
  3. Consent Form For Medical Report
  4. Available laboratory and test results, diagnostic scan reports
  5. Copy of police report (if disability is due to an accident)

How to report

Please submit all claim documents:

(I) Through your servicing adviser; OR

(II) Personally to the below address:

Customer Service Section
20 McCallum Street
#07-01 Tokio Marine Centre
Singapore 069046