Business > Claims Centre > Claims Guidelines > Fidelity Guarantee Claims Process
Complete a Claims Form/Claims Supporting Documents
Notify our Claims Department by phone as soon as possible, with details of loss or damage, and current situation.
Always report the accident to Tokio Marine as below contact number in "How to report" session.
By not making a report you may
Make a report at the nearest police station. (if required)
Bring a copy of the police report to us.