Business > Resources > Claims Centre > Claims Guidelines > Fire Insurance Claim Process
Complete a Claims Form
Make a police report
Provide evidence to support your claim
Notify our Claims Department by phone as soon as possible, with details of loss or damage, and current situation.
Always report the accident even if it doesn’t give rise to a claim.
By not making a report you may
Make a report at the nearest police station.
Bring a copy of the report to us.
The Company shall pay the amount of loss or damage within 15 days from date of settlement of claims and upon the Company's receipt of all valid proof of the loss or damage