How can I Obtain Claims Request Form?

1) Walk-in and get the Claim Request Form at Head Office or branch office.

or

2)  Make your request via postal mail  to

Tokio Marine Life Insurance (Thailand) PCL.
1 Empire Tower Building, 26th Floor, South Sathorn Road
Yannawa, Sathorn, Bangkok 10120

or

3)  Make your request via fax. No. 02 619 4083

or

4) Download Claim Request Forms via websit here

How can I submit my claim document?

1) Mail to the following address:

Tokio Marine Life Insurance (Thailand) PCL.
1 Empire Tower Building, 26th Floor, South Sathorn Road
Yannawa, Sathorn, Bangkok 10120

Please note  “**** Individual Claims Department*****”  on the envelope.

or

2) Hand in by yourself at the company's Head office

or

3) Pass it to your servicing agent or branch Office

How long does it take for claim processing

It depends on the type of claim as well as the cause of claim. It normally takes around 7 working days for to process a common claim, which was submitted with complete documentation. If further investiagations are needed, it normally takes 30 working days, but will not exceed 90 working days

How can i get my claim proceed

1) Direct credit to bank account.

This is the recommended and efficient method. There are no extra fees and avoid getting your cheque lost in the mail. Send us a copy of your bank account passbook’s cover page that contains your bank account number and bank account name. Only savings account are applicable.

or

2)        By cheque and mailed to the insured or beneficiary.