IFFCO-TOKIO General Insurance Co. Ltd.
Board of Directors
K Srinivasa Gowda Akira Harashima
Chariman Vice Chairman
Dr. U. S. Awasthi Balwinder Singh Nakai
Mira Mehrishi P. S. Gahlaut
Rakesh Kapur Chisato Kojima
H. O. Suri Jun Matsui
Director Markting Director Operations
Sudhakar Rao Amar Sinha
Shinjiro Hamada Jim Qin
IFFCO-TOKIO General Insurance ("ITGI") was incorporated on 4th December 2000 as a joint venture between the Indian Farmers Fertilizer Co-operative (IFFCO) and its associates and Tokio Marine Asia (Singapore).
IFFCO-TOKIO has Pan India presence with 9 Regional Offices, 58 Strategic Business Units & 7 Customer Service Centres manned by more than 900 employees. It offers a wide range of uniquely customized policies covering customers from farmers to some of India's largest automobile manufacturers. It is the first company in India to underwrite mega policies for a fertilizer and automobile company.
It is also the only insurance company in the country to have a 100%-owned distribution channel to service its retail customers called IFFCO-TOKIO Insurance Services Ltd (ITIS) with a wide network of over 100 Lateral Spread Centres (Sales Offices) and 280 Bima Kendras (Small Sales Offices in IFFCO Branches). The company was mentioned in the ‘Capgemini World Insurance Report- 2009’ for its innovative distribution channel. Today, ITIS has a highly motivated workforce of 1400 employees in over 350 towns.
As a customer-focused company, it is backed by a robust IT infrastructure, with various software solutions for end-customers, intermediaries and back end processes which has enabled, among other things, ease of policy procurement, speedy settlement of claims and a very effective Management Information System.