• Ensure dealer and customer's enquiries are attended in a timely manner and provide accurate information at all times.
  • Ensure 100% commitment to dealer's request and to achieve zero complaint rate from dealer.
  • To provide support services to Marketing Officers and branches on all kind of enquiries.
  • Assist the Line Managers in reporting preparation and ad-hoc job request.
  • Ensure the UAT is completed within the stipulated timelines with proper test plan in place and meets the objective of the UAT.
  • To prepare non-motor quotation.
  • Follow up on cover note without receipt report.
  • Perform all activities within the guidelines of regulators and internal service level agreements and standards, procedures and processes.


  • At least a Diploma in any discipline or any insurance relevant professional certification.
  • Minimum three (3) years of working experience in insurance industry.
  • Self-motivated and continuously strive for improvement and enhancement.
  • Coordination activities by scheduling work assignments, setting priorities and directing work for subordinates.
  • Good communication skills in oral and written in English and Malay.
  • Possess a good interpersonal skills and pleasant personality.


Position Details


November 15, 2018


Motor Franchise and Dealers


General Insurance


TMIM Head Office, Menara Dion, Jalan Sultan Ismail

How to Apply

Please submit a detailed resume, stating your expected and current salary and notice period required.

Write to us

Write to us

Human Resource Department 
29th Floor, Menara Dion
27 Jalan Sultan Ismail
50250 Kuala Lumpur

Email us

Email us

Human Resource Department