• To ensure claims are settled according to the terms and conditions of the policies.
  • To ensure that all claims are investigated and settled on a timely basis in accordance with the agreed policies.
  • To ensure adequacy of reserves for all claims so that the Company‚Äôs liabilities are properly reported, and in compliance with reserving policies.
  • To ensure that the customer service delivery levels meet or exceed the standard set, and address customer complaints and other related non-performance issues.
  • Meet the claims minimum standards as defined in the BNM guidelines.



  • Minimum Degree or Diploma in related field or any discipline.
  • Minimum 1 year past working experience in Health/Employee Benefit Insurance or other related field.
  • Has experience in medical claims.
  • Resourceful, meticulous and the ability to multi-task a full spectrum of responsibilities.
  • Strong and effective communication skills in writing, presentations and inter-personal communication.
  • Fresh graduates are encouraged to apply.

Position Details


April 17, 2019






General Insurance


TMIM Head Office, Menara Dion, Jalan Sultan Ismail

How to Apply

Please submit a detailed resume, stating your expected and current salary and notice period required.

Write to us

Write to us

Human Resource Department 
29th Floor, Menara Dion
27 Jalan Sultan Ismail
50250 Kuala Lumpur

Email us

Email us

Human Resource Department