• Recruitment of new agents, servicing agents and developing the agency business
  • To ensure prompt replacement of cover notes, delivery of policy/endorsements/renewal notice/refund cheques and etc.
  • Act as a liaison to the agent and ensuring that other departments’ provide efficient support services.
  • Monitoring of agents’ submission of cover notes and premium payment.
  • Monitoring of agent’s performance through analyzing the productivity of each agent assigned. 
  • To ensure that each month target is being met thus, contributing towards the company’s growth.
  • To carry out risk survey.
  • To provide market feedback from agents/customers to unit head or branch manager to help TMIM in making improvement to ensure that business is secured.
  • Ensure prompt delivery of agents’ document.
  • To handle and attend to customers or agents complaint.
  • To follow up on replacement of dishonoured/non-compliance/returned cheques.
  • Perform any other duties as assigned by the Head of Department/Unit Head as and when necessary. 


  • Minimum Degree in Business Marketing or related field.
  • Minimum Four (4) years of working experience in sales/ marketing environment.
  • Has experience and knowledge of marketing and sales principles and methodologies.
  • Successfully delivered on KPIs especially top-line and bottom-line business results.
  • Customer focus with the ability to support and guide stakeholders’ project requirements.
  • In-depth insurance business knowledge and understanding to contribute to management decision-making.
  • Excellent presentation / communication and facilitation abilities across various levels of seniority.



Position Details


October 16, 2018


Sibu Sales Office


General Insurance


No. 13 & 15, 1st Floor,Lorong Mahsuri 1B,Off Jalan Pedada,96000 Sibu, Sarawak.

How to Apply

Please submit a detailed resume, stating your expected and current salary and notice period required.

Write to us

Write to us

Human Resource Department 
29th Floor, Menara Dion
27 Jalan Sultan Ismail
50250 Kuala Lumpur

Email us

Email us

Human Resource Department