Fidelity Guarantee Insurance Claims Process

Follow these simple steps to expedite filing of Fidelity Guarantee Insurance claim

Fidelity Guarantee Insurance Claims Process
  • Notify us

  • Make police report

  • Preserve property

  • Deduct monies

  • Work with us;


  • Give immediate notice to Insurers upon discovery of the loss, act or defalcation by employee(s);
  • Report to the police immediately;
  • Take all practical/reasonable steps to recover the money and/or property lost;
  • Deduct any money due to or belonging to the defalcator(s) from the amount payable under the policy
  • Cooperate and provide assistance to Insurers or Adjusters as required.

Documentation Required

  1. Completed Claim Form;
  2. Written Statement of Claim on the defalcated amount;
  3. Documents substantiating the defalcated amount;
  4. Police Report;
  5. Internal Inquiry Report on the defalcation;
  6. Employment and termination letter(s) of the defalcator(s);
  7. Last drawn salary slip and a statement of the balance amount due/amount of claim;
  8. Any additional documents and information that may be required during investigations by Insurers or Adjusters.

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