Public Liability Insurance Claim Process

  • Notify us

  • Make police report

  • Work with adjusters


  • Give immediate notice to Insurers with full particulars of the incident
  • Notify the police as appropriate (please refer to Insurers if in doubt)
  • Direct all letters, notice of claim, writ of summons received from third party or their solicitors to the Insurers for action
  • Do not repudiate liability, negotiate or make any admission offer promise or payment in connection with any accident or claim without the written consent of the Insurers
  • Cooperate with the Adjusters when called upon

Documentation Required

  1. Completed Claim Form
  2. Police Report where appropriate
  3. Incident Report
  4. In the case of injuries claim – Medical Report and Medical Bills/Receipts
  5. In the case of death claim – Post Mortem Report, Death Certificate, Burial Certificate, copy of Identity Card
  6. Furnish all information and documentary evidence as required by Insurers or Adjusters other than the above

Useful Contact