Travel Partner Claim Form

Before you Begin

To ensure a smooth claims process, please ensure the issued form must be completed and submitted within seven (7) days of receipt.

Information you will need

NRIC number

Policy

Policy number

Date of Enrolment/Cover

Travel Partner Claim details

Date of travel

Date of loss or Damage

Alternatively Download a PDF version

Insured's Details

What is your policy detail?

Policyholder Name

Please enter a valid name.

Policy number

Oops, looks like we can't find your policy. Please enter a valid policy number. Or did you forget your policy number? (underline redirect to account page)

What is the best way to contact you?

Contact Name

Please enter a valid name.

Phone Number

Oops, looks like we can't reach you with the number you've provided. Please enter a valid phone number, use numbers only.

Please enter a valid address

What is the claimant's full name?

Optional

Claimant's Full Name (If different from insured)

Please enter a valid name.

Accident Details

When was the date of incident

Date of Incident

Please enter the date of incident. Please ensure the year chosen is between 1900 and 2022

What is the place of incident

Place of Incident

Please enter the date of incident. Please ensure the year chosen is between 1900 and 2022

Describe the incident

Please explain your issue, so that we can get the appropriate staff to contact you. Please enter less than 1000 characters.

Destination

Please enter a valid destination.

When was this loss/damage discovered?

Date of loss/damage discovery

Please enter the date of incident. Please ensure the year chosen is between 1900 and 2022

How did the accident occur?

Please explain your issue, so that we can get the appropriate staff to contact you. Please enter less than 1000 characters.

Review

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Your claim has been submitted!

Please allow us 3 to 5 working days to get back to you.

For urgent matters, our friendly agents at our Customer Care Hotline are available to tend to your queries every Mondays to Fridays, 8.45am to 5.45pm.

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