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Personal > Resources > Claims Centre > Houseowner and Householder Insurance Claims Process

Houseowner and Householder Claims Process

Follow these simple steps to expedite filing of a Houseowner and Householder Insurance claim

Houseowner and Householder Claims Process

  • Notify insurer

    1

  • Notify police

    2

  • Record evidence

    3

  • Work with us

    4
  • Immediately notify Insurers by telephone in the event of loss/damage
  • Notify the police immediately for theft incident (for exception, please refer to our Claims Personnel)
  • Take photographs of the damages and/or point of entry
  • Cooperate with the Adjusters when called upon

Documentation Required

  1. Completed Claim Form
  2. Written Statement of Claim detailing the items lost/damaged
  3. Estimate of repairs for damaged building
  4. Purchase invoices/receipts/valuation reports of the stolen/damaged items
  5. Photographs depicting the damaged items or premise of loss/damage (if no Adjusters is appointed)
  6. Final repair/replacement bill(s)
  7. Any additional information and documents as may be required by Insurers or Adjuster other than above

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