Introducing Our Revamped Customer Portal

From 1st April 2019, Tokio Marine Life Insurance Singapore (“TMLS”) introduces a refreshed customer portal (“MyPolicy”) with new features and improved interface to provide more ease and convenience in accessing your policy information.

Upgrade to a Dedicated Site

For improved security, all Tokio Marine Life Insurance policy holders can now access the new MyPolicy portal via a new url and the old url ( ) will be decommissioned by 1st April 2019.

Portfolio Dashboard

View all your TMLS policies at a glance. Essential policy information like the upcoming premium due is now easily viewable with the Portfolio Dashboard, where you can also access your financial adviser’s contact details in a breeze.  

MyPolicy Dashboard

Enhanced Fund-related Accessibility

New fund-related features have been added for greater flexibility and control to our Wealth customers investment portfolio management.  

  • Fund Portfolio Summary
  • Policy Details 
  • Fund Transaction Details
  • Premium History 
  • e-Statements Access and Download
Fund Transaction

Our Fund Centre gives you the latest Fund Insights on your Fund Portfolio and other new features such as Interactive Chart can also be accessed within a click of the button. 

Fund Centre
Public Access

Your experience is our priority, and we will continue to improve MyPolicy progressively to bring you additional new features from time to time. Please refer to our FAQ and tools which will be updated to guide you along whenever there are new feature(s) release. 

Access for existing MyPolicy users

Existing users of the previous MyPolicy portal can still access the new portal with existing login credentials. No additional steps required.

MyPolicy Portal

Access for new users

You should be receiving a pin mailer from us together with your policy documents. If you did not have that, please register online for a new MyPolicy account.

New User Registration

Unsure about your access?

Use the links below for self-service or call your Tokio Marine adviser to check. 

Forgot User ID?

Forgot Password?

Supported Browsers

MyPolicy portal supports the most recent versions of the more commonly used web browsers. 

Known issues specific to some of the older, unsupported browsers may surface. If you face any issues on the following browsers, please access MyPolicy portal from one of the compatible browsers listed above or follow the steps listed for troubleshooting.

Updated as of: 1st April 2019