PhoneCall

External Site pop up

By clicking on “Continue to external site” below, you will leave Tokio Marine Insurance Group’s website and you will be redirected to a third party website.

Continue to External Site

Tokio Marine Insurance Group makes no representations or warranties and does not assume any responsibility or liability with respect of the third party website you are about to access. Such third party website is owned and maintained by third parties and as such is not under the control of Tokio Marine Insurance Group. Your access and use of the third party website is entirely at your own risk. You acknowledge that any information you may provide on the third party website shall be subject to the confidentiality, security and privacy terms of such website and not the privacy policy of Tokio Marine Insurance Group. Tokio Marine Insurance Group shall not be responsible for any unauthorized disclosure or breach of confidentiality in relation to such information provided.

Before you Begin

Please allow us 3 to 5 working days to get back to you. In the meantime, you can submit your supporting documents to us via email> tmisclaims@tokiomarine.com.sg
Information you will need
1

NRIC number

2

Policy

Policy number

Sum insured

3

Fire Claim Details

Date of Incident

Place of Incident





Alternatively, Download a PDF version

Insured's Details

What is your policy detail?

Please enter a valid name.
Oops, looks like we can't find your policy. Please enter a valid policy number. Or did you forget your policy number? (underline redirect to account page)

What is the best way to contact you?

Please enter a valid name.
Please enter a valid email address
Oops, looks like we can't reach you with the number you've provided. Please enter a valid phone number, use numbers only. 
Please enter a valid address

What is the claimant's full name?

Please enter a valid name.
 Please enter a valid NRIC

Claim Details

When was the date of incident

Please ensure the year chosen is between 1900 and 2021

What is the place of incident

Describe the incident

"1- Please explain your issue, so that we can get the appropriate staff to contact you. 2- Please enter less than 1000 characters."

When was this loss/damage discovered?

"1- Please enter the date where symptoms first began 2- Please ensure the year chosen is between 1900 and 2021"

How did the incident occur?

1- Please explain your issue, so that we can get the appropriate staff to contact you. 2- Please enter less than 1000 characters.

Review

please agree to this condition
Cross

You are switching to an external site outside of your country.

Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.

Stay on local site Switch to external site