TravelPro Online Claim Form

Before you Begin

To ensure a smooth claims process, please ensure the issued form must be completed and submitted within seven (7) days of receipt.

Information you will need

NRIC number

Policy

Policy number

Sum insured

TravelPro Details

Date of Travel

Travel Place

Alternatively, Download a PDF version

Insured's Details

What is your policy detail?

Policyholder Name

Please enter a valid name.

Policy number

Oops, looks like we can't find your policy. Please enter a valid policy number. Or did you forget your policy number? (underline redirect to account page)

What is the best way to contact you?

Contact Name

Please enter a valid name.

Phone Number

Oops, looks like we can't reach you with the number you've provided. Please enter a valid phone number, use numbers only.

Please enter a valid address

What is the claimant's full name?

Claimant's Full Name (If different from insured)

Please enter a valid name.

NRIC

Please enter a valid NRIC

Claim Details

When was the date of incident

Date of Incident

Future dates disabled. Date of accident/incident/occurance cannot be forward dated i.e. later than TODAY but can be back-dated .

What is the place of incident

Place of Incident

Describe the incident

"1- Please explain your issue, so that we can get the appropriate staff to contact you. 2- Please enter less than 1000 characters."

When was this loss/damage discovered?

Date of loss/damage discovery

Future dates disabled. Date of discovery has to be TODAY or earlier.

How did the accident occur?

"1- Please explain your issue, so that we can get the appropriate staff to contact you. 2- Please enter less than 1000 characters."

Review

Your claim has been submitted!

Please allow us 3 to 5 working days to get back to you.

For urgent matters, our friendly agents at our Customer Care Hotline are available to tend to your queries every Mondays to Fridays, 8.45am to 5.45pm.

Back to Home Browse Our Products

Oops, something broke us off!

There was an error when delivering your message to us.

Let’s try again so we know our connection is still good.

Browse our products

Visit your local page. If you change your mind, you can use the dropdown at the top navigation to visit other Tokio Marine country pages.