Business > Resources > Claims Centre > Report a Claim
Share
Report a Claim
Your fuss-free avenue to report a straightforward claim. If your claim type is not listed here, please get in touch with us immediately.
1. Tell us what it is regarding?
2. Options to Report a Claim
Business Package Claims
Report a business package claim using the following methods
Use our Online Forms
Work Injury Compensation Accident Online Claim Form
Burglary Online Claim Form
Business Interruption Online Claim Form
Fidelity Guarantee Online Claim Form
Fire Online Claim Form
Money Online Claim Form
Plate Glass Online Claim Claim Form
Personal Accident Online Claim Form
Public Liability Online Claim Form
Or you can use our PDF Forms
Work Injury Compensation Accident PDF Claim Form
Burglary PDF Claim Form
Business Interruption PDF Claim Form
Fidelity Guarantee PDF Claim Form
Fire PDF Claim Form
Money PDF Claim Form
Plate Glass PDF Claim Form
Personal Accident PDF Claim Form
Public Liability PDF Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
If it's a Life Insurance claim
Life Insurance claims cannot be made over the phone.
You can read about our Employee Benefits claims process here
Download a claim form
For assistance on making a claims, get in touch with us at:
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
If it's a General Insurance claim
You can report a claims using the methods below
Use our Online Forms
Or you can use our PDF Forms
TM 365 Online Claim Form
TM Personal Accident Online Claim Form
TMCare Group Hospital & Surgical Online Claim Form
TMCare Mini Group Online Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Marine Cargo Claims
You can read about our Marine Cargo claims process here.
Use our Online Forms
Or you can use our PDF Forms
Marine Cargo PDF Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6224 5319
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Motor Claims
Visit any of our workshops
Motor claims have to be made at any of our authorised workshops.
Please refer to the Motor Claims Guidelines on what to do after an accident.
Use our workshop locator to find your nearest workshop.
Liability Claims
You can read about our Liability claims process here.
Use our Online Forms
Or you can use our PDF Forms
Bailee's Liability Online Claim Form
Public Liability Online Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Property Claims
You can read about our Property claims process here.
Use our Online Forms
Or you can use our PDF Forms
All Risks PDF Claim Form
Burglary PDF Claim Form
Business Interruption PDF Claim Form
Fidelity Guarantee PDF Claim Form
Fire PDF Claim Form
Money PDF Claim Form
Plate Glass PDF Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Travel and Sports Claims
You can read about our Travel claims process here.
Use our Online Forms
Or you can use our PDF Forms
Golfer's PDF Claim Form
TravelPro PDF Claim Form
TM Xplora PDF Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Engineering Claims
Report an Engineering claim using the following methods
Use our Online Forms
Or you can use our PDF Forms
Machinery All Risks Online Claim Form
Contractors' Plant & Machinery Online Claim Form
Electronic Equipment Online Claim Form
Contractors' All Risks Online Claim Form
Machinery Breakdown Online Claim Form
Erection All Risks Online Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Work Injury Compensation
Report a work injury compensation claim using the following methods
Use our Online Forms
Or you can use our PDF Forms
Work Injury Compensation Accident PDF Claim Form
Send the completed claim form and required documents to us at:
Tokio Marine Insurance Singapore Ltd.
20 McCallum Street, #09-01
Tokio Marine Centre
Singapore 069046
Brunei Branch
Tokio Marine Insurance Singapore Ltd.
Unit A1 & A2, First Floor Simpang 88
Bangunan Hau Man Yong Complex
Kampong Kiulap BE1518
Negara Brunei Darussalam
For assistance on making a claim, get in touch with us at:
Email: tmisclaims@tokiomarine.com.sg
Tel: +65 6221 6111
Fax :+65 6225 9887
(Mondays to Fridays: 8.45am to 5.45pm)
Brunei Branch
Tel: +673 223 6110
Fax: +673 223 6102
(Mondays to Thursdays: 8.00am to 12.00pm, 1.00pm to 5.00pm)
(Fridays: 8.00am to 12.00pm, 2.00pm to 5.00pm)
(Saturdays: 8.00am to 12.00pm)
Hello, I am TOMI.
