Permanent and Total Disability Benefit

Follow these simple steps to expedite filing of a Permanent and Total Disability claim

Download Claim Form

While this Supplementary Contract is in force, any injury sustained by the Insured causes loss of life, permanent and total disability, dismemberment or loss of eye sight within 180 days from the date of accident or the injury sustained by the Insured necessitates continuous treatment in a hospital as in-patient and loss of life occurs because of such injury. The Policyholder or the Insured or their representative shall submit the evidences of disability to the Company by writing in the Company’s form which declare about the disability.

How to get a Claim Reimbursement

  • Download claim form

  • Submit form and required documents

  • Evaluate claim

  • Close claim


  • Download the relevant “Life Insurance” Claim Form from our claims center.
  • Fill in the form and submit it and the required documents via your HR department, your service agent/broker or by registered mail to: Policy Owner Service department Tokio Marine Life Insurance (Thailand) PCL. Empire Tower 26 fl., 1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120
  • Once we have received all the required documents, we will process your claim and inform you of the outcome within 15 working days.
  • Once all the forms are completed, we will mail your payment by cheque.

Documents required for processing a claim

  1. Completed Claim Form
  2. Physician’s statement
  3. Employment Application, Working Time Card, Monthly Salary Slip of the latest month in which the Insured is active at work.
  4. Any other medical documents e.g. medical examination (if any)

Important notes

  1. To avoid unnecessary delays, make sure your claim form is fully filled in, and all other required documents are complete.
  2. Ensure your signature on the claim form tallies with the signature in our records.
  3. The Medical Report is to be completed at your own expense.
  4. The checklist provides a reference of the point-of-submission requirements only. The Company reserves the right to request for other relevant documents and information.
  5. The claim will be settled within 15 working days from the time of submission of completed documents.  In case any investigation is required, the claim will be settled within 30 – 90 days depending on the investigation period.