High standards in everything we do helps us play a constructive role in society.

Tokio Marine Group Corporate Social Responsibility (CSR) Charter

We commit to the philosophy and principles of our charter in every aspect of our work.

Products & Services

To provide our customers with products and services for their safety and security.

Respect For Human Rights & Dignity

We respect and actively promote recognition of human rights for all.
We strive to ensure an energetic, safe and healthy working environment.
We promote training and education for our employees.
We respect everyone’s right to privacy, and advocate control of personal information.

Respect For The Global Environment

We acknowledge our responsibility to protect the global environment, by striving to be more conscious and respectful of our planet in all our activities.

Contribution To Communities & Societies

We respect the diversity of cultures and customs in different countries and regions, and we actively contribute to the needs of the current era.

Ethics & Compliance

We will maintain high ethical standards at all times, which we will apply to every aspect of our business.

Commitment to Communication

We commit to disclosing information in a timely and appropriate manner, and promoting dialogue with all of our stakeholders to ensure effective corporate management.

'Hearts in Action' Programme

Driven by our commitment to create positive and lasting impact, we turn purpose into practice through Hearts in Action.

This guiding principle reflects our collective effort to support communities, promote well-being, and act with purpose beyond our day-to-day responsibilities.

By bringing compassion and responsibility into action, we strive to make a meaningful difference and living up to the trust placed in us.