Medical, Hospitalization & Surgical Claims Process
Follow these simple steps to expedite filing of a Medical, Hospitalization & Surgical claim
Important Notes Prior to Submission
Ensure completion of claim forms and completeness of all document to avoid unnecessary delay.
Policy Owner can download or print relevant claim form(s) via e-Claims “View Claims Requirements” under e-Claims menu in e-Service.
For reimbursement claim, please submit the original receipts together with the e-Claims Receipt Acknowledgement to your servicing agent or our branch nearest to you.
The checklist provides a reference of the point-of-submission requirements only. The company reserves the right to request for other relevant documents and information.