Premium Payment Instructions

How do I make my first premium payment and top up?

First Premium Payment and Top Up Payment can be made by wire transfer to BCA account (in the case of Conventional Policy) or to Bank Muamalat Indonesia account (in the case of Sharia Policy)

Bank Transfer

ATM BCA - Conventional

1. Insert your ATM card
2. Enter your PIN Number
3. Select 'Other'
4. Select 'Transfer'
5. Select 'Transfer to BCA Account'
6. Enter the destination account number
7. Enter nominal amount of transfer
8. The screen will display ATM transaction confirmations
9. Ensure that data are correctly filled, and then press 'Yes'
10. ATM BCA will print proof of transaction.
11. Copy of transaction receipt should be attached in SPAJ or Top Up Request Form.

ATM Bank Muamalat Indonesia (BMI) - Sharia

1. Insert your BMI ATM Card
2. Select Language
3. Enter your PIN
4. Select 'Other Transactions'
5. Select 'Transfer'
6. Select 'To Bank Muamalat account'
7. Enter Account Destination number
8. Enter nominal amount of transfer
9. ATM screen will display transfer confirmation
10. If data you have given are correct, press 'Yes'.
11. After completing the Transaction, press 'Yes' to print Proof of Transaction
12. A photocopy of Transaction Confirmation can be enclosed to SPAJ or Top Up Application Form

Cash Deposit (Transfer via Teller)

1. Fill in Deposit / Transfer Slip completely (example: account destination, name of Accountholder and nominal amount to be transferred, in description column write down SPAJ number and name of prospective Policyholder or policy number and name of Policyholder.
2. Once bank teller completes the transaction, deposit slip will be validated and the transaction has finished. Ensure bank teller to include the information you have given.
3. Enclose a photocopy of deposit slip to SPAJ or Top Up Application Form

Below are PT Tokio Marine Life Insurance Indonesia account numbers

Bank	Currency	Type of Policy	Account Number	Name of Account Holder
BCA Melawai Branch	Rp	Conventional policy	070.300.9091	PT Tokio Marine Life Insurance Indonesia
Bank Muamalat Indonesia Gd. Arthaloka, Sudirman Branch	Rp	Sharia Policy	301.013.0610	PT Tokio Marine Life Insurance Indonesia

We remind that one transaction applies only to one SPAJ or one Policy.

Cash / Cheque

Payment of Premium / Contribution in cash or by cheque can be made as follows:

1. Only available at Head Office of PT Tokio Marine Life Insurance Indonesia
2. Maximum amount of premium / contribution payment is Rp. 5.000.000

GIRO

Payment of Premium / Contribution by Giro can be made as follows:

1. Only available at Head Office of PT Tokio Marine Life Insurance Indonesia
2. Maximum amount of premium / contribution payment is Rp. 5.000.000

Credit Card

Payment of Premium / Contribution by Credit Card can be made as follows:

• Visa or Master or BCA Card
• Payment can be made at Head Office and Sales Office of PT Tokio Marine Life Insurance Indonesia where EDC machine is available.
• No extra charge for First Premium / Contribution payment of Regular Premium / Contribution
• Extra fee is charged for First Premium / Contribution Payment of Single Premium at a rate to be determined by PT Tokio Marine Life Insurance Indonesia.
• Extra fee is charged for Premium / Top Up Payment at a rate to be determined by PT Tokio Marine Life Insurance Indonesia. 

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How do I make my subsequent Premium/ contribution payment?

Virtual Account

We have maintained virtual account which is reliable for Premium / Contribution payment. Your payment to virtual account will be immediately identified and processed.

Virtual account is a unique Policyholder identification number used to identify Premium / Contribution payment. Each Policyholder will have virtual account which is different from other policyholder because each virtual account bears your Policy number. Hence, all payments made through virtual account will be identified directly in accordance with policy numbers.

Virtual Account BCA - Conventional

• Transfer via ATM BCA

1. Insert your ATM card and enter your PIN
2. Select 'Other Transaction'
3. Select 'Transfer'
4. Select 'To BCA Virtual Account'
5. Enter 16-digit BCA Virtual Account number
6. Select 'Yes'
7. Enter nominal amount to be transferred
8. Please check information you have given for accuracy then press 'Yes'
9. ATM transaction confirmation screen will appear
10. Select 'Yes' 

• Transfer via BCA Bank Teller
  
  How to complete Deposit Slip

1. Account Number : BCA Virtual Bank Account Number
2. Name of Accountholder: Name of Policyholder
3. Description / Information : (Optional and free of charge)
4. Name of depositor : Name of depositor
5. Address & Phone number of depositor : Address and Phone Number of depositor
6. Depositor information:
   
   For BCA Customer: Give mark on Customer column and write down account number of depositor
   For Non BCA Customer: Give mark on Non-Customer column and write down Identity Card Number (KTP / SIM / KITAS / PASSPORT)
   
   
7. Cash / Bank Draft Number:
   
   Cash : in case of cash
   Bank Draft Number : in case of check / bilyet giro
   
   
8. Amount in Rupiah : amount to be deposit

Payment to Bank Muamalat Indonesia Virtual Account - Sharia

• Transfer via ATM Bank Muamalat Indonesia

1. Select language preference
2. Enter your PIN number
3. Select: 'Other Transaction'
4. Select: 'Payment'
5. Select: 'Other'
6. Select: 'Virtual Account'
7. Enter 16 digits virtual account number
8. Select debit account
9. Please check transaction particulars, and then press 'YES'
10. Enter nominal amount to be paid, press 'Yes'
11. Check payment amount and then press 'Yes'
12. Wait transaction to complete until confirmation screen appears
13. Successful transaction confirmation screen and printout will appear, and then select 'No' 

• Transfer via Bank Muamalat Indonesia Teller

1. Account Number : Bank Muamalat Indonesia Virtual Account Number
2. Accountholder Name : Name of Policyholder
3. Description / Information : Contribution Payment
4. Name of Depositor : Name of Depositor
5. Address & Phone Number of Depositor : Address & Phone Number of Depositor
6. Currency : Rupiah
7. Amount in Rupiah : amount to be deposited
8. Depositor information
   
   For Non Customer: Give mark on Non-Customer box and write down Identity Card Number (KTP/SIM/KITAS/PASSPORT
   
   
9. For Non Customer: Give mark on Non-Customer box and write down Identity
10. Card Number (KTP/SIM/KITAS/PASSPORT)

Cash / Cheque

Payment of Premium / Contribution in cash or by cheque can be made as follows:

• Only available at Head Office of PT Tokio Marine Life Insurance Indonesia
• Maximum amount of premium / contribution payment is Rp. 5.000.000

GIRO

Payment of Premium / Contribution by Giro can be made as follows:

• Only available at Head Office of PT Tokio Marine Life Insurance Indonesia
• Maximum amount of premium / contribution payment is Rp. 5.000.000

Credit Card

Payment of Premium / Contribution by Credit Card can be made as follows:

• Visa or Master Card or BCA Card
• Payment can be made at Head Office and Marketing Office of PT Tokio Marine Life Insurance Indonesia where EDC machine is available.
• Additional charge is applied at amount to be determined by PT. Tokio Marine Life Insurance Indonesia.