Cookie Policy

PT Asuransi Tokio Marine Indonesia (“Tokio Marine Indonesia”, “we”, “us” or “our”) uses cookies and similar technologies on this website to support its operation, improve your browsing experience, understand how the website is used, and provide content that is more relevant to visitors.

This Cookie Policy explains what cookies are, the types of cookies we use, why we use them, and how you can manage your cookie settings.

Consent to Use Cookies

We use cookies in accordance with applicable data protection laws in Indonesia, including Law No. 27 of 2022 on Personal Data Protection ("PDP Law").

Strictly necessary cookies may be placed automatically as they are essential for the operation of the website.

For all other types of cookies (including analytics, functionality, and third-party cookies), we will obtain your prior and explicit consent through the cookie banner or cookie preference settings before placing them on your device.

You may accept, reject, or manage your cookie preferences at any time through the cookie settings available on our website.

What Are Cookies?

Cookies are small text files that are placed on your computer, mobile device or other internet-enabled device when you visit a website. They allow the website to recognise your device and store certain information about your visit.

Cookies may help a website remember your preferences, improve functionality, measure website performance, and understand how visitors interact with different pages.

Why We Use Cookies

We use cookies for the following purposes:

to enable the website to function properly;
to improve your experience when browsing the website;
to remember your preferences or previous selections;
to understand how visitors use the website;
to monitor website traffic and performance; and
to support the management, administration and improvement of the website.

Types of Cookies We Use

We may use the following types of cookies on this website:

Strictly Necessary Cookies

These cookies are required for the website to operate correctly and cannot be disabled in our systems. They support basic functions such as page navigation, access to secure areas, and other essential features.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website. They provide information such as which pages are visited most often, how users move around the site, and whether users encounter errors. These cookies will only be activated with your consent.

Functionality Cookies

These cookies allow the website to remember choices you have made, such as your preferred settings, language or location, to provide enhanced and more personalised features. These cookies will only be activated with your consent.

Third-Party Cookies

Some cookies may be set or managed by third-party service providers. These providers may process data collected through cookies for purposes such as analytics, hosting, or website administration. These cookies will only be used with your prior consent.

Managing Cookie Settings

You have the right to control and manage your cookie preferences.

You can:

accept or reject non-essential cookies through our cookie banner;
modify your preferences at any time via the cookie settings link available on our website; or
configure your browser settings to block or delete cookies.

Please note that disabling strictly necessary cookies may affect the functionality of the website.

Withdrawal of Consent

Where the use of cookies is based on your consent, you may withdraw your consent at any time with effect for the future.

Withdrawal can be done easily by accessing the cookie settings on our website and updating your preferences.

Retention of Data

Information collected through cookies will be retained only for as long as necessary to fulfil the purposes described in this Policy, in accordance with applicable laws and our data retention policies.