At Tokio Marine Indonesia, we recognize that engaging with third-party service providers is an integral part of delivering quality products and services to our customers. To ensure that these collaborations are carried out responsibly, we have established a clear governance framework through our Outsourcing Policy.
This policy sets out the standards and controls for selecting, monitoring, and managing outsourcing arrangements in line with applicable regulations, including those issued by Indonesia’s Financial Services Authority (OJK). By implementing these principles, we safeguard the confidentiality of customer information, uphold service quality, and manage potential risks associated with outsourcing.
Through transparency and accountability in our outsourcing practices, we aim to build trust with our stakeholders and demonstrate our commitment to strong corporate governance.
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PT Asuransi Tokio Marine Indonesia is licensed and supervised by The Financial Services Authority
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