Kuala Lumpur, 9 March 2021: To ease the burden of our public healthcare, the Government has expressed their intention to outsource COVID-19 treatments to private hospitals. To end the COVID-19 pandemic, the Government has also implemented the National COVID-19 Immunization Programme on 26 February 2021.

As some of Tokio Marine Malaysia’s medical plans do not cover COVID-19, the Company has proactively designed and launched a special RM 5 million “Tokio Marine COVID-19 Medical Assistance Fund” to support our Government’s initiatives and to assist our customers during this difficult period. Our customers will find this fund handy in any case such a need arises.  

There are 2 initiatives under this newly setup fund. The first initiative is COVID-19 Medical Expenses Assistance, which aims to assist customers who own individual medical plans that carry exclusion on ‘communicable diseases that required quarantine by law’. It will reimburse the medical expenses that result from hospitalisation due to COVID-19 for the amounts of up to RM5,000 for Category 3 patient, up to RM10,000 for Category 4 patient and up to RM20,000 for Category 5 patient if any of these customers are referred by Ministry of Health Malaysia (MOH) to any MOH designated private hospitals.

The second initiative is Post COVID-19 Vaccination Support, which aims to aid customers whose individual medical plan has the exclusion clause on ‘preventive medicines or treatments’. If any of these customers has to be admitted to any MOH designated hospital due to any serious adverse effects resulting from the COVID-19 vaccination received, this initiative will reimburse the hospitalization expenses of up to RM 5,000. The COVID-19 Medical Expenses Assistance will be available until 30 June 2021, whilst the Post COVID-19 Vaccination Support will be available until 31 December 2021, or whenever the RM 5 million fund has been fully utilised, depending on which comes earlier.