KUALA LUMPUR – Tokio Marine Insurans (Malaysia) Berhad, the General Insurance arm of the Tokio Marine Group in Malaysia has won the 2019 Motor Insurance Award in the General Insurance category.

Now in its fourth year, independent consumer website iBanding.com has released its annual ranking for the best insurance and takaful companies voted by Malaysians. Every year, iBanding conducts an online survey to find Malaysia’s Best Insurance and Takaful companies. This year, the online survey was conducted from November 2018 to March 2019 and over 10,000 Malaysians participated. 

“We are truly delighted to be voted by independent consumers as the winner of the 2019 Motor Insurance Award for our effort in providing quality motor insurance coverage to the Malaysian market,” said Ng Hang Ming, CEO of Tokio Marine Insurans (Malaysia) Berhad (TMIM). “This is in line with our Group’s long term vision and corporate philosophy in striving To Be a Good Company. TMIM is committed to always improve and strive to provide the best for our customers.”

Luke Roho, Director of iBanding explains: “Our reports and rankings help Malaysians better understand the quality of service that companies provide. In today’s information world, it is not a secret anymore if companies provide excellent or bad service. Malaysians freely write and share about good customer experience to help their friends and family to get the same experience. On the other hand, if they experience bad service, Malaysians are willing to share it on social media to help others to avoid making the same mistake. iBanding’s survey and model captures that experience independently and summarize it in a ranking, so that every Malaysian can benefit from that information.“ 

Besides rankings, review and ratings about insurance companies, iBanding also provides reviews for insurance & takaful agents, hospitals and panel repair workshops.