- Duly completed personal accident claim form
Click to download - Medical Certification (not required for claims below RM500.00, doctor to write the diagnosis at the reverse side of receipt)
Click to download - Copy of policy report and valid driving license at the time of accident
(applicable for motor vehicle accident or fatal accident) - Duly completed E-Payment form
Click to download
Group Personal Accident claims process
Follow these simple steps to expedite filing of claims.
Documentation
Required
- Original Medical Bills and Receipts (inclusive deposit receipt)
- A copy of the assessment/settlement letter from the other insurer, if claiming for excess amount
- Copy of diagnostic report i.e X-ray and/or MRI reports, if any
- Original or Certified True Copy of Medical Sick Leave Certificate
- Original or Certified True Copy of Medical Bill or Discharge Summary
- Specialist Report detailing the type of disablement and percentage (%) of disablement in terms of permanent loss of use/function
- Photographs depicting the amputation of the affected limb(s)
- Copy of diagnostic report i.e X-ray and/or MRI reports, if any
- SOCSO’s medical report and compensation letter
- Detailed Post-Modem Report
- Toxicology Report, where applicable
- Death Certificate
- Police Report
- Newspaper cutting of the incident, where applicable
- Burial or Cremation Permit
- Copy of Deceased's Identity Card
- Copy of Named Nominee(s)/Claimant's Identity Card
- Copy of Marriage/Birth Certificate, where applicable
- Copy of Claimant’s identity card
- Letter of Administration/Grant of Probate/Distribution Order/Sijil Faraid - when there is no nomination
- Any other available medical reports or documents to substantiate the claim
- Copy of Deceased's employment letter and last salary slip prior to the accident
Useful contacts
Need assistance in making a claim?
Get in touch
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