Personal Accident / Group Personal Accident Claims Process

Follow these simple steps to expedite filing of a Personal Accident/Group Personal Accident claim

Personal Accident Claims Process

  • Notify us

  • Seek medical advice

  • Make police report

  • Work with us


  • Give notice of claim to the Insurers as soon as possible with full particulars of the accident
  • Seek medical treatment from a qualified and registered medical practitioner immediately
  • Notify police if it is a vehicular accident or fatal accident
  • Cooperate with the Adjusters when called upon

Documentation Required

  1. Completed Claim Form
  2. Medical Report or Specialist Report as appropriate
  3. Original Medical Bills/Receipts
  4. Police Report*
  5. Post Mortem Report*
  6. Death Certificate*
  7. Burial Certificate*
  8. Letter of Employment*
  9. Last drawn salary slip prior to accident*
  10. Copy of Deceased’s Identity Card/Driving License*
  11. Letter of Administration as applicable
*In the event of fatal accident

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