Get In Touch | Tokio Marine life (Thailand)

General Enquiry

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For urgent matters, our friendly agents at our Customer Care Hotline are available to tend to your queries every Mondays to Fridays, 8.45am to 5.45pm.

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Contact information

Life Insurance

Telephone number

Customer Service

Everyday

Operating Hours

Everyday

8.30 AM - 8.00 PM

Email

Personal Insurance customervoice@tokiomarinelife.co.th

Other Service

Life Insurance product

02-650-1400

Operating Hours

Everyday

8.30 AM - 8.00 PM

Group Insurance

Telephone number

Group Insurance Service

02-650-1400 press 2

Everyday 24 Hrs.

If our staff is unavailable to assist, we will contact you by the next business day.

Email

Group Insurance groupinfo@tokiomarinelife.co.th

Japanese Customer

Please complete the contact form.

We’ll acknowledge your feedback within 2 working days and conduct a thorough review to resolve your concerns. We strive to put matters right within 7 working days. In instances where we need a longer time to resolve the issue, we’ll keep you updated on the progress within 14 working days from our last communication to you.