You may update your change of address and/or contact number via TMLS Policyholder’s Portal https://mypolicy.tokiomarine-life.sg. You have the option to login by scanning the QR with your Singpass app.
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I have a claim request
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Hospital & Surgical Claims
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Dread Disease / Critical Illness Claims
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Total & Permanent Disability Claims
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Death Claims
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Personal Accident Claims
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Activities of Daily Living (ADL) Disability Claims
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Retrenchment Benefit Claims
Hospital & Surgical claims
Hospital & Surgical claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
Dread Disease / Critical Illness claims
Dread Disease / Critical Illness claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
Total & Permanent Disability claims
Total & Permanent Disability claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
Death claims
Death claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
Personal Accident claims
Personal Accident claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
Activities of Daily Living (ADL) Disability claims
Activities of Daily Living (ADL) Disability claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
Retrenchment Benefit claims
Retrenchment Benefit claims cannot be made over the phone. You can:
Alternatively, you can reach out to us for assistance in making a claim.
Tokio Marine Life Insurance Singapore Ltd.
Customer Service Department
20 McCallum Street #07-01
Tokio Marine Centre
Singapore 069046
Tel: +65 6592 6100 Fax : +65 6223 9120
Email: customercare@tokiomarine-life.sg
Operating Hours: Mondays to Fridays, 8.45 am to 5.45 pm
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You can submit your request for a duplicate policy via email to customercare@tokiomarine-life.sg
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+65 6592 6100