Personal Accident PA

Personal Accident Claims Process

Follow these simple steps to expedite filing of a Personal Accident claim

1

Download the relevant form

Download the “TMLTH Personal Accident claim form" from our Claims Centre.

2

Submit form and documents

Fill in and submit the claim form and the required documents via your service agent or by registered mail to: Individual Claim Department Tokio Marine Life Insurance (Thailand) PCL Empire Tower 26 floor, 1 South Sathorn Road, Yannawa, Sathorn, Bangkok 10120

3

Documents required for submission

Completed claim form
Physician’s statement
Original receipts of expenses and summary of medical expenses (receipts must be “certified true copy” by a hospital officer)
Any other medical documents, e.g., medical examination (if any)

4

Evaluation of claim

Once we have received all the required documents, we will process your claim and inform you of the outcome as soon as possible

5

Claim and reimbursement period

1. Your claim request, submitted together with complete supporting documents, will be processed within 3 working days.

2. Payment for approved claims will be made within 15 days.

In case of further investigation required, the above process will take 30–90 days according to the investigation period.

6

Closure of claim

We will inform you of your payment via SMS

Want to print the claim form?

print the claim form?

Download PDF for printing.

Download PDF

Looking for something else?

Please Contact us

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